Get in Touch
with THUS.
We value deep connection with our community. Whether you have questions regarding sizing, custom tailoring, orders, or private styling sessions, our team is at your service.
"Every connection is handled with care and intention."
THUS Concierge TeamDirect Channels
We are here for you.
Connect with us through your preferred channel for immediate assistance, order updates, or private styling appointments.
Phone & WhatsApp Concierge
+234 903 000 4075
Email Concierge
info@thusessentials.com
Customer Relations
Thus.essential@gmail.com
Flagship Atelier
Admiralty Way, Lekki Phase 1, Lagos, NG
Frequently Asked Questions
Orders are usually processed within 7–15 working days. Once your order is ready, it will be handed over to our delivery partners.
Our size guide can help you find the best fit. If you’re still unsure, feel free to reach out to us with your measurements and we’ll be happy to help.
Yes, we deliver internationally through trusted delivery partners. Your order will be carefully prepared and shipped directly to your chosen delivery address.
Send an Inquiry
Select a topic below and tell us how we can assist you.
The Lagos
Atelier & Studio.
Located on Admiralty Way in the heart of Lekki Phase 1, our atelier is where our designs come to life. Discover tactile linen swatches, explore tailored silhouettes, and consult with our stylists in person.
From Us. To You.
Our client commitment encompasses seamless shopping, direct artisan care, and reliable worldwide fulfillment.
Secure Payments
Shop with confidence knowing that your transactions are safeguarded.
Easy Shipping
Shopping with no extra charges – savor the liberty of complimentary shipping on every order.
Easy Returns
With our hassle-free Easy Returns, changing your mind has never been more convenient.
Order Tracking
Stay in the loop with our Order Tracking feature – from checkout to your doorstep.